A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
If you build a great customer experience, customers tell each other about that. Word of mouth is very powerful.
It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.
Future is mobile computing - Smartphones and Tablets are just the elements of it.The industry is on the verge of a whole new paradigm.
Technology is nothing. What's important is that you have faith in people, that they're basically good and smart, and if you give them tools, they'll do wonderful things with them.